Terms and Conditions
Last updated: January 2026
1. General Provisions
These Terms and Conditions govern your use of the JETGOLD website and services. By using our services, you agree to be bound by these terms.
2. Products and Pricing
All prices are displayed in the selected currency and include applicable taxes. Prices for precious metals are subject to market fluctuations and may change without notice.
- Prices are locked at the time of order confirmation
- All products are subject to availability
- We reserve the right to limit quantities
3. Order and Payment
Orders are confirmed upon receipt of full payment. We accept various payment methods including bank transfer, credit cards, and cryptocurrency. All transactions are processed securely.
4. Shipping and Delivery
We ship worldwide with full insurance coverage. Delivery times vary by destination:
- Standard: 1-2 business days
- GCC Countries: 3-5 business days
- International: 5-10 business days
5. Returns and Refunds
Due to the nature of precious metals trading, all sales are final. Returns are only accepted for damaged or incorrect items. Please inspect your order upon delivery and report any issues within 24 hours.
6. Authenticity Guarantee
All products sold by JETGOLD are guaranteed to be authentic. We source our products directly from official mints and authorized distributors.
7. Limitation of Liability
JETGOLD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
8. Governing Law
These Terms and Conditions are governed by applicable law. Any disputes shall be resolved in the competent courts of the seller's jurisdiction.
9. Contact Information
For any questions regarding these terms, please contact us:
Monero FZCO our registered office (see Company page) our registered office address
- Email: support@jetgold.com
- Phone: see our Contacts page